About the production

What is important about Semon's manufacturing? 1. Attitude towards manufacturing Semon is We value manufacturing that can be continued for a long time without strain, with the three parties - "customer," "brand," and "maker (factory)" - facing the same direction. Although children's clothes are consumable items that children outgrow as they grow, the processes for cutting, sewing, and inspecting them are the same as for adult clothes. Each piece is made by a skilled artisan with time and skill. While preserving that value, we aim to offer products at prices that are easy to purchase in your daily life. 2. What we think of as "just the right quality" Semon is based on the premise that people want to wear it a lot in their daily lives. We value the balance between price and quality. To completely eliminate even the small individual differences that inevitably occur during the manufacturing process, The inspection process needs to be more rigorous. It will also have a big impact on the price. This is a guide to honestly convey our goal of "creating clothes that fit into everyday life at reasonable prices." ・Increased disposal of products that are difficult to resell, increasing the burden on the environment - Excessive returns have caused problems for craftsmen and This will result in forcing unreasonable demands on factories. -Increased production costs affect product prices to customers What may affect In order to protect "manufacturing that can be continued without strain," We have established criteria for judgment 2. "Defective Products" and "Specification Range" Apparel products involve many processes that involve human hands. Small individual differences are inevitable. At Semon, we consider the following types of issues to be within the general "range of specifications (not considered defective products)" It is defined as follows: - Slight unevenness in the thread at the beginning or end of a stitch or small unevenness seen on the edge of a knitted piece - Thread protrusions that appear when backstitching or thread processing - Individual differences in the pattern depending on the cutting position - Slight protrusions from the knitted fabric - Small neps (knots in the thread) seen on fabrics made overseas・Minor wrinkles that will wear off with wear and washing ・Sewing errors within the acceptable range that occur during the production process ・Chalk marks and minor stains that occur during the production process and can be removed by washing ・Odors on the product that can be resolved by washing These are general standards that result in products being shipped as normal after quality inspection. If you have any questions about the product, Please feel free to contact us. 3. Returns and Exchanges At Semon, we want our customers to be able to shop with peace of mind. If there is a clear defect, we will deal with it in good faith. ・Visible stains or widespread stains ・Poor printing ・Holes in the fabric ・Large fraying that is noticeable when worn ・Missing buttons ・Asymmetry with a difference of 3cm or more between the left and right sides ・Incorrect size 4. Inquiries If you have any questions or concerns about the product, Please feel free to contact us at any time. We respond to each and every inquiry with sincerity and strive to provide our customers with the most reassuring solutions possible. If it is determined to be a defective product, We will promptly replace the product. In addition, if replacement items are not available in stock, ・Information on other products ・Refunds ・Repairs in cooperation with the factory We will choose the method that is best for you depending on the situation. We will make suggestions in good faith. First of all, please feel free to contact us via the contact form on our website. 5. Conclusion We place great importance on maintaining a sound production system in cooperation with our makers for the long term. Semon's clothes are a part of children's carefree lives. And we will continue to maintain a cycle that is comfortable for customers, makers, and brands. I will continue to cherish it.